Carolina Office Solutions is located at 1301A Westinghouse Blvd in Charlotte. We are almost directly between Tryon St and I-77.
Carolina Office Solutions is currently operating by appointment only. Please schedule an appointment by clicking the link at the top of the page.
Nope! We have many new order vendors and thousands of products that we can get new for you. If you want 20 matching desks, that’s most likely the way to go. We have a wide range from the most cost effective to the high-end veneer products and everything in between. You may be surprised, new may not be as expensive as you think!
So, everyone always talks about new product OR pre-owned… What about mixing the two? Specifically, with cubicles, the frames may be pre-owned, but we take off the old fabric and recover them with your choice and that would be a blended piece. Certain task chairs came in with mismatched purple fabric, so we recovered them all with black fabric, that’s blended. When we combine a pre-owned piece with a new piece. This helps the product look better without increasing the price by much.
We cannot hold any pre-owned items or order any new product without a 50% deposit. Even with a quote, someone can come in and if they pay for that piece, it will no longer be available. Pre-owned is always priced to move, so if you find a deal you might want to jump on it before someone else does!
We do! We delivery anywhere you want, but it is per piece per mile. So, the further away you are, or the bigger your purchase the more it may be. You may also get additional charges if you need before or after hour deliveries, if we need to take anything upstairs, or if there is a residential delivery. We are running a delivery promotion currently that includes free delivery for pre-owned products after you reach a certain amount. If you have any questions, please let us know!
Your sales rep will give you a rough lead time. This can range based on vendor but could be as quick as one week and as long eight. We really don’t get accurate ETA’s from the companies. We get notified if there are back orders and when they ship. Other than that, we are going off previous orders for you ETA.
After you purchase your products, our warehouse team needs to pull the product off the floor. If your products are pre-owned it depends on the size and parts of your product. If it is a single filing cabinet or single desk, probably same day. The multiple pieces may take longer. If you ordered new, we will let you know when your product arrives and when you can pick up. Either way, as soon as your products have been pulled, operations will email or call you to inform you that you can pick up. Pick up hours are: 9am-12pm and then 1:30pm – 3:30pm. If you come during the lunch hour, you will need to wait for the team to get back before loading.
Unfortunately, we do not purchase small quantities. We liquidate and purchase in bulk.
This depends on what you are purchasing. If you purchase new order, all warranties are taken up with the vendor. We can get you in contact for you and even be your middleman, but we cannot speak for that company. If you are purchasing pre-owned, again, we did not make or design the product. We allow seven days for you to change your mind or find out something wrong with the product – there may be a 25% restocking fee though. After seven days though, we can’t give any monetary value back but could exchange products for something more sufficient for your space.
When Binswanger Glass remodeled its Graham Street office, we were able to get desks that matched in our contract department, more efficient work stations in the in the general office and a new reception counter and saved a LOT of money. They were very easy to work with and provided design assistance with the counter. Thanks, Craig!
The items that were installed/delivered were exactly as Trav described them. We were pleased with the time of delivery after the price was finalized. We plan to use your company whenever possible. Take care and I hope each of you and your families have a nice Thanksgiving.
Everything was amazing. Trev was so sweet. I kind of freaked out at him and he was so nice and helpful. Thanks for your help!
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